ProDispatch USA

FULL Dictionary

Module 2 Introduction

1. Key Parties in the Trucking Business.

Dictionary 2.1

Quiz 1

2. Navigating Driver Diversity: Types and Relationships.

Dictionary 2.2

Quiz 2

3. Dispatchers and Brokers: Tips for Successful Collaboration.

Dictionary 2.3

Quiz 3

4. Shippers and Relationship Building.

Dictionary 2.4

Quiz 4

5. Differentiating Freight Forwarders and Double Brokers.

Dictionary 2.5

Quiz 5

6. Exploring Dispatch Services: Pros and Cons.

Dictionary 2.6

Quiz 6

7. Trucker's Language 101: Understanding Terms and Abbreviations.

Dictionary 2.7

Module 3 Introduction

1. Truck types: What does a dispatcher need to know about trucks.

Dictionary 3.1

Quiz 1

2. Trailer types: What does a dispatcher need to know about trailers.

Dictionary 3.2

Quiz 2

3. Dry Van Trailer Types: Understanding Specialized Configurations.

Dictionary 3.3

Quiz 3

4. Navigating Legal Weight Limits for Trucks and Freight: Dispatcher Essentials.

Dictionary 3.4

Quiz 4

5. Safety and Load Security in Freight Dispatch: Straps, Load Bars, PPE.

Dictionary 3.5

Quiz 5

6. Geographic Proficiency: US States, Time Zones, and Highways. PART 1.

Dictionary 3.6

7. Geographic Proficiency: US States, Time Zones, and Highways. PART 2.

8. Geographic Proficiency: US States, Time Zones, and Highways. PART 3.

Quiz 6

Module 4 Introduction

1. Dispatcher Safety Fundamentals: A Comprehensive Guide.

Dictionary 4.1

Quiz 1

2. Scale tickets and weigh stations: what do you need to know.

Dictionary 4.2

Quiz 2

3. Understanding the Safety Rating of your company.

Dictionary 4.3

Quiz 3

4. Responding to FreightGuard Reports: Dispatcher's Action Plan.

Dictionary 4.4

Quiz 4

5. The Do-Not-Use (DNU) Lists in Freight Dispatching.

Dictionary 4.5

Quiz 5

6. Understanding Tolls, Bridges, Permits as Additional Load Expenses.

Dictionary 4.6

Quiz 6

7. Understanding Factoring. Broker Payment Verification. 50%-50% payments.

Dictionary 4.7

Quiz 7

Module 5 Introduction

1. Basics of Market Analysis.

Dictionary 5.1

Quiz 1

2. Market Activity Time Frames: Tips and tricks.

Dictionary 5.2

Quiz 2

3. Maximizing Driver Earnings: A Guide to $/mi and Gross/Week.

Dictionary 5.3

Quiz 3

4. Strategy – what is it and why do you need it. Developing a Winning Dispatching Strategy.

Dictionary 5.4

Quiz 4

5. FTL and LTL: Consolidation Strategies.

Dictionary 5.5

Quiz 5

6. Understanding Move Types: Local, Regional, OTR.

Dictionary 5.6

Quiz 6

7. Dealing with New Motor Carriers: What is your strategy.

Dictionary 5.7

Quiz 7

8. Analyzing the Freight Market and Navigating Challenging Times.

Dictionary 5.8

Quiz 8

Module 6 Introduction

1. Choosing the Right Load: A Dispatcher's Guide.

Dictionary 6.1

Quiz 1

2. Choosing and Avoiding Freight Commodities. Protect from freeze loads.

Dictionary 6.2

Quiz 2

3. ETA Management in Freight Dispatching.

Dictionary 6.3

Quiz 3

4. Securing a Load: Key Information and Rate Negotiation Fundamentals.

Dictionary 6.4

Quiz 4

5. The main source of available freight – load boards: DAT, CH Robinson, JB Hunt, TQL.

ZipZoneMap

Dictionary 6.5

6. Understanding Load Boards and the Significance of Posting a Truck.

Dictionary 6.6

Quiz 5

7. Meeting a New Driver: Questions to Ask and Driver's Info Guide.

Dictionary 6.7

Quiz 6

8. Building Strong Dispatcher-Driver Partnerships: Real Advice and Examples. PART 1.

9. Building Strong Dispatcher-Driver Partnerships: Real Advice and Examples. PART 2.

Dictionary 6.8-9

10. Dispatcher-Broker Dynamics: Navigating Conflicts and Securing Better Loads.

Dictionary 6.10

11. Optimizing Dispatcher Interactions: The Art of Emails and Phone Calls.

Dictionary 6.11

Quiz 7

12. BONUS: Audio recordings of conversations during the booking process. PART 1.

13. BONUS: Audio recordings of conversations during the booking process. PART 2.

14. BONUS: Audio recordings of conversations during the booking process. PART 3.

15. PRACTICAL EXERCISE – Try to select the best load for your driver.

Module 7 Introduction

1. Post-Booking Tasks. What to do after booking the load?

Dictionary 7.1

Quiz 1

2. Carrier's documentation you need to know.

Dictionary 7.2

Quiz 2

3. Broker-Carrier setup documentation and step-by-step examples.

Dictionary 7.3

Quiz 3

4. BONUS: Fill out 8 Broker-Carrier setups.

Instructions.

Empty Packets

Completed Packets

5. Rate Confirmations: Navigating Tricky and Revised Scenarios.

Rate Confirmation Examples

Dictionary 7.5

Quiz 4

6. Understanding BOL and POD: Navigating Dispatch Responsibilities.

BOL and POD Examples

Dictionary 7.6

Quiz 5

7. BONUS: Creating invoices.

Dictionary 7.7

Invoice Examples

Module 8 Introduction

1. Managing Load Cancellations: Dispatcher's Best Practices.

Dictionary 8.1

Quiz 1

2. Real-time Visibility. Macropoint and other tracking apps.

Dictionary 8.2

Quiz 2

3. Seal. Overweight and load weight distribution basics.

Dictionary 8.3

Quiz 3

Module 9 Introduction

1. Understanding Specific Load Types in Freight Dispatching.

Dictionary 9.1

Quiz 1

2. Floor loaded, block and brace loads, and subject to count loads.

Dictionary 9.2

Quiz 2

3. Picking up and/or delivering loads to convention centers.

Dictionary 9.3

Quiz 3

4. Picking up and/or delivering loads to airports and ports.

Dictionary 9.4

Quiz 4

5. Picking up and/or delivering loads to army bases or jails.

Dictionary 9.5

Quiz 5

6. Picking up and/or delivering loads where the crew is hired.

Dictionary 9.6

Quiz 6

7. Picking up and/or delivering loads to Canada.

Dictionary 9.7

Quiz 7

8. Picking up and/or delivering loads to Alaska.

Dictionary 9.8

Quiz 8

9. No-touch and Driver assistance loads.

Dictionary 9.9

Quiz 9

10. Liquor/Alcohol permit. Oregon, Kentucky, NY, and NM Permits. Chain law.

Liquor-Alcohol permit states list.

Dictionary 9.10

Quiz 10

11. Navigating Tanker Endorsement loads for Dry Vans.

Dictionary 9.11

Quiz 11

12. Cargo Insurance Limit Loads: Pros and Cons.

Dictionary 9.12

Quiz 12

13. Understanding Bid loads vs. Regular loads.

Dictionary 9.13

Quiz 13

14. Indicators of Unavailable or Withheld Loads from the Broker. Double brokering and co-brokering. Blind loads.

Dictionary 9.14

Quiz 14

15. Introduction to Hot Shot Trucking.

Dictionary 9.15

16. BONUS: Audio recordings of conversations during the booking process of specific loads and instances where brokers withhold crucial information. PART 1.

17. BONUS: Audio recordings of conversations during the booking process of specific loads and instances where brokers withhold crucial information. PART 2.

18. BONUS: Audio recordings of conversations during the booking process of specific loads and instances where brokers withhold crucial information. PART 3.

Module 10 Introduction

1. Managing Freight Issues: Damage, Shortage, Over-Shipped Product, and Rejected Freight.

Dictionary 10.1

Quiz 1

2. Typical Pickup and Delivery Challenges in Freight Operations.

Dictionary 10.2

Quiz 2

3. Navigating Loading Delays and Cancellations: TONU and Layover Protocols.

Dictionary 10.3

Quiz 3

4. Managing Missed Appointments and Late arrivals. Valid Reasons for Delay in Freight Logistics. Late Fees.

Dictionary 10.4

Quiz 4

5. Navigating Detention Requests.

Dictionary 10.5

Quiz 5

6. Handling Lumper Fees in Freight Dispatch. Money Codes.

Dictionary 10.6

Quiz 6

7. Dispatcher Stories Module (Audio recordings of conversations featuring mistakes or examples of challenging loads/problems with explanations from the instructor.) PART 1.

8. Dispatcher Stories Module (Audio recordings of conversations featuring mistakes or examples of challenging loads/problems with explanations from the instructor.) PART 2.

9. Dispatcher Stories Module (Audio recordings of conversations featuring mistakes or examples of challenging loads/problems with explanations from the instructor.) PART 3.

Module 11 Introduction

1. Professional Skill Development.

Dictionary 11.1

2. Negotiation Tips and Tricks: Unusual Ways to Secure a Better Rate.

Dictionary 11.2

3. Emergency Roadside Assistance with TruckDown.com.

Dictionary 11.3

4. Managing Dispatcher Burnout and Decision Fatigue.

Dictionary 11.4

5. Navigating Broker-Dispatcher and Driver-Dispatcher Conflicts.

Dictionary 11.5

6. Dispatcher in the Office Ecosystem.

Dictionary 11.6

Quiz 1

7. Working in the Office vs. Remote Dispatching.

Dictionary 11.7

Quiz 2

Module 12 Introduction

1. Why Become a 'Dream Dispatcher'.

Dictionary 12.1

Quiz 1

2. Updates and Best Practices: Striking the Right Balance.

Dictionary 12.2

Quiz 2

3. Driver-Broker Communication Dynamics in Freight Dispatching.

Dictionary 12.3

Quiz 3

4. The Pitfalls of 24/7 Tracking for Freight Dispatchers.

Dictionary 12.4

Quiz 4

5. Cultivating Dream Drivers: Empowering Your Team for Success.

Dictionary 12.5

Quiz 5

6. Navigating Red Flags: Identifying Unreliable Brokers and Customers.

Dictionary 12.6

Quiz 6

7. Understanding Brokers' Perspective on Pallet Count in Full Loads.

Dictionary 12.7

Quiz 7

8. Optimizing Load Opportunities: Tips for Better Loads and Regular Lanes.

Dictionary 12.8

Quiz 8

9. Optimizing Driver's Gross/Week: Do's and Don'ts.

Dictionary 12.9

Quiz 9

10. Insights from the Passenger Seat: A Dispatcher's Perspective.

Dictionary 12.10

Final lecture