Course curriculum

  • 1

    Basics 1.1. Trucking business. The main parties.

  • 2

    Basics 1.2. Trailer types: Dry Van, Reefer, Flatbed

    • 1.2. Dictionary.

    • 1.2. Trailer types: Dry Van, Reefer, Flatbed

    • Quiz 2
  • 3

    Basics 1.3. How to choose a load

    • 1.3. Dictionary.

    • 1.3. How to choose a load

    • Quiz 3
  • 4

    Basics 1.4. Strategy – what is it and why do you need it. Examples of strategies.

    • 1.4. Dictionary.

    • 1.4. Strategy – what is it and why do you need it. Examples of strategies.

    • Quiz 4
  • 5

    Basics 1.5. How much to ask for a load and when to ask for more.

    • 1.5. Dictionary.

    • 1.5. How much to ask for a load and when to ask for more.

    • Quiz 5
  • 6

    Basics 1.6. Which states are better to avoid and how much to ask for loads going there to still make profit? What if the driver gets stuck (no good loads out)?

    • 1.6. Dictionary.

    • 1.6. State Abbreviations List

    • 1.6. Which states are better to avoid and how much to ask for loads going there to still make profit? What if the driver gets stuck (no good loads out)?

    • 1.6. Which states are better to avoid and how much to ask for loads going there to still make profit? What if the driver gets stuck (no good loads out)?

    • Quiz 6
  • 7

    Basics 1.7. Script of a call

    • 1.7. Dictionary.

    • 1.7. Script of a call.
  • 8

    Basics 1.8. Specifics of emails.

    • 1.8. Dictionary.

    • 1.8. Specifics of emails

    • Quiz 7
  • 9

    Basics 1.9. The main source of available freights – load boards (DAT, CH Robinson, JB Hunt, TQL).

    • 1.9. Dictionary.

    • 1.9. DAT

    • Zip Zone Map DAT

    • 1.9. CH Robinson

    • 1.9. JB Hunt

    • 1.9. TQL
  • 10

    Basics 1.10. Commodities and which ones you should avoid. Protect from freeze.

    • 1.10. Dictionary.

    • 1.10. Commodities and which ones you should avoid. Protect from freeze.

    • Quiz 8
  • 11

    Problems 2.1. What to do if the driver has damage/shortage/over shipped product or rejected freight?

    • 2.1. Dictionary.

    • 2.1. What to do if the driver has damage/shortage/over shipped product or rejected freight?

    • SEAL
  • 12

    Problems 2.2. Typical problems at pickup and delivery: the driver is sent to another warehouse, the load has a different weight, different length of LTL, rejected trailer, lost BOL.

    • 2.2. Dictionary.

    • 2.2. Typical problems at pickup and delivery: the driver is sent to another warehouse, the load has different weight, different length of LTL, rejected trailer, lost BOL.

    • LTL

    • BOL СH Rob

    • BOL 2
  • 13

    Problems 2.3. What to do if the load is not ready or cancelled when your driver is already on site at the shipper? TONU and Layover.

    • 2.3. Dictionary.

    • 2.3. What to do if the load is not ready or cancelled when your driver is already on site at the shipper? TONU and Layover.

    • TONU

    • Layover 1

    • Layover 2
  • 14

    Problems 2.4. What to do if your driver missed the appointment, or is late to the delivery, where the crew is waiting?

    • 2.4. Dictionary.

    • 2.4. What to do if your driver missed the appointment, or is late to the delivery, where the crew is waiting?

    • LATE FEE
  • 15

    Problems 2.5. Driver assistance – what to do if the driver is asked to help. Workers Comp Insurance.

    • 2.5. Dictionary.

    • 2.5. Driver assistance – what to do if the driver is asked to help. Workers Comp Insurance.
  • 16

    Problems 2.6. How do I make a detention request and what is it?

  • 17

    Problems 2.7. What to do if you have a Lumper fee?

    • 2.7. Dictionary.

    • 2.7. What to do if you have a Lumper fee?

    • Don't pay for Lumper 1

    • Don't pay for Lumper 2

    • Lumper approved 1

    • Lumper approved 2
  • 18

    Problems 2.8. What to do if you have a Late Fee?

    • 2.8. Dictionary.

    • 2.8. What to do if you have a Late Fee?

    • LATE FEE
  • 19

    Advanced 3.1. Specific loads: round trip, multiple stop load, straight through/hot load, drop trl, drop and hook, power only.

    • 3.1. Dictionary.

    • 3.1. Specific loads: round trip, multiple stop load, straight through/hot load, drop trl, drop and hook, power only.

    • PO load out
  • 20

    Advanced 3.2. Floor loaded loads and subject to count loads.

    • 3.2. Dictionary.

    • 3.2. Floor loaded loads and subject to count loads.
  • 21

    Advanced 3.3. Loads picking up and/or delivering to convention centers.

    • 3.3. Dictionary.

    • 3.3. Loads picking up and/or delivering to convention centers.
  • 22

    Advanced 3.4. Loads that are picking up from the airports and ports.

    • 3.4. Dictionary.

    • 3.4. Loads that are picking up from the airports and ports.
  • 23

    Advanced 3.5. Liquor/Alcohol permit. Oregon, Kentucky, New York and New Mexico Permits. Chain law.

    • 3.5. Dictionary.

    • 3.5. Liquor/Alcohol permit. Oregon, Kentucky, New York and New Mexico Permits. Chain law.

    • 3.5. Liquor-Alcohol permit states list.
  • 24

    Advanced 3.6. What is the difference between a bid and a regular load?

  • 25

    Advanced 3.7. Signs that the broker doesn’t have the load, or he won’t give it to you. Double brokering. The difference between co-brokering and double brokering. The concept of a blind load.

    • 3.7. Dictionary.

    • 3.7. Signs that the broker doesn’t have the load, or he won’t give it to you. Double brokering. The difference between co-brokering and double brokering. The concept of a blind load.

    • Original RC for blind load

    • BOL for blind load
  • 26

    Advanced 3.8. What to do if you have booked the load, but you need to cancel it?

    • 3.8. Dictionary.

    • 3.8. What to do if you have booked the load, but you need to cancel it?

    • 3.8. Solid reasons for the cancellation of the load
  • 27

    Work 4.1. Working hours (market activity time frame and after hour). Specifics of a dispatcher position.

    • 4.1. Dictionary.

    • 4.1. Working hours (market activity time frame and after hour). Specifics of a dispatcher position.
  • 28

    Work 4.2. Skills needed to work as a dispatcher

    • 4.2. Skills needed to work as a dispatcher.
  • 29

    Work 4.3. The salary.

    • 4.3. Dictionary.

    • 4.3. The salary.
  • 30

    Work 4.4. How to choose a company and what questions to ask at the interview?

    • 4.4. Dictionary.

    • 4.4. How to choose a company and what questions to ask at the interview?
  • 31

    Final test

    • Final test
  • 32

    BONUS LECTURES

    • BONUS: How to Fill Out PDF Files Online for Free.

    • BONUS: How to Find Drivers (Owner-Operators) and Trucking Companies as an Independent Freight Dispatcher.

    • BONUS: How to Create a Resume for a Freight Dispatcher Position.

    • BONUS: 5 Ways to Earn More Money as a Dispatcher.

    • BONUS: 10 Signs of a Professional Dispatcher: High-Quality Service in Real-Life Situations.

    • BONUS: Mistake-Free Dispatching: Common Mistakes and Solutions.

    • BONUS: Top 5 Things I Will Never Do as a Dispatcher.

    • BONUS: How to Grow a Broker List in 7 Steps.

    • BONUS: Insights from the Passenger Seat: A Dispatcher's Perspective.
  • 33

    Dictionary, document samples, tables, etc.

    • Dictionary.

    • Carrier Packet_2019_

    • NFO Carrier-Broker Agreement

    • BOL СH Robinson

    • BOL 2

    • BOL for blind load

    • Original RC for blind load

    • BOL with detention request

    • TONU

    • CHECK IN AS

    • DETENTION requirements 1

    • DETENTION requirements 2

    • DETENTION approved

    • LAYOVER 1

    • LAYOVER 2

    • PO LOAD OUT

    • LTL

    • LUMPER approved 1

    • LUMPER approved 2

    • NO DOUBLE BROKERING 1

    • NO lumper reimbursement. NO DOUBLE BROKERING 2

    • DO NOT pay for lumper

    • SEAL

    • TRACKING requirements

    • LATE FEE

    • Zip Zone Map DAT